Major metropolitan power system operator
Secured mission-critical grid facilities with two-factor authentication and tailgating detection, with enrollment support and compliance enablement across its footprint.
Energy & Utilities
Critical Infrastructure Access Control That Holds the Perimeter
Weather-rated facial authentication for substations, plants, and control rooms — verified access where the grid can least afford a stranger.
Opt-in enrollment · Badge fallback stays · Works with Genetec, LenelS2, C•CURE, and Genea
The Problem
Where badge-only access breaks down.
Unstaffed sites are the soft target
Substations, switching stations, and remote compounds operate with nobody on site. A badge reader alone can't tell you whether the person at the gate is your technician.
Field-crew credential sharing
Crews, contractors, and mutual-aid partners rotate constantly. Shared gate codes and passed-around cards are operational habit — and an audit finding waiting to happen.
Compliance audits want per-person records
From NERC CIP programs to internal protocols, audits of physical access to critical assets ask who entered — and badge-only logs answer with a card number.
Tailgating at perimeter gates
A vehicle gate or mantrap that lets two through on one authorization defeats the perimeter. Detection can't rely on a guard who isn't there.
Hardware that must survive the site
Heat, ice, dust, glare, vandalism — control-house doors live outdoors in every climate the service territory has. Consumer-grade biometrics don't last a season.
The Solution
Rock X and the Alcatraz Platform, mapped to your doors.
Facial authentication at the edge, tailgating detection, and enrollment with recorded consent — delivered through the access control system you already run.
Built for the fence line
Rock X is IP66 weather-rated, IK08 impact-rated, and operates from -40°F to 150°F in darkness to 120,000 lux — substation gates and control-house doors included.
Verified entry with nobody on site
A 3D, liveness-checked facial authentication happens on the device itself — a photo or a phone screen doesn't open the gate, and every entry is a person, not a code.
Face + badge for control rooms
Two-factor at control centers and critical-asset doors closes the shared-credential gap where the consequences are highest.
Real-time tailgating detection
AI-powered detection raises piggybacking and crossing events to your access control system the moment they happen — at staffed and unstaffed sites alike.
Audit evidence across the territory
The Alcatraz Platform — cloud or on-premises — holds per-person entry records, consent documentation, and device health for every site in the estate.
In Production
Already running at doors like yours.
5M+ employees protected and a 95% customer satisfaction rating, as of the April 2026 Series B announcement.
Interstate pipeline company
Brought frictionless facial authentication to headquarters access without complex integrations — with a footprint spanning more than 40 states to grow into.
Global technology leader
Retrofitted secure data facilities with tailgating detection, dual-factor authentication, and privacy compliance across sensitive environments.
Compliance
SOC 2
GDPR
BIPA
CCPA
How It Works
From badge read to face-first in three steps.
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01
Enroll
People opt in from a phone or laptop in about a minute. Consent is recorded, auditable, and revocable in the Alcatraz Platform.
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02
Authenticate
A 3D, liveness-checked facial authentication happens at the edge — on the device — in under a second. Nothing to find, share, or clone.
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03
Integrate
Rock X presents to your access control system as a standard reader over Wiegand or OSDP. Panels, policies, and badge fallback stay put.
FAQ
The questions your review will ask.
Can facial authentication work at unstaffed remote sites?
Yes — that is where it earns its keep. Authentication decisions happen on the device itself, so a substation gate verifies the person standing at it without a guard, a phone call, or a shared code. Liveness detection means a printed photo or a screen doesn't open anything.
Does it survive extreme weather?
Yes. Rock X is rated IP66 against water and dust and IK08 against impact, and operates from -40°F to 150°F in lighting from full darkness to 120,000 lux of direct sun. It is engineered for exactly the exposed, unsheltered mounting positions critical-infrastructure sites require.
How does it help with NERC CIP-style audit requirements?
It turns access records from card events into person events. Physical-access audits of critical assets want to know who entered, when, and on what authorization — the Alcatraz Platform holds per-person entry logs, tailgating events, and consent records, exportable as evidence for your compliance program.
How do contractors and mutual-aid crews get access?
The same opt-in enrollment as employees, in about a minute from a phone — and revocation is just as fast, deleting the template immediately. Access stops tracking the lifecycle of a plastic card and starts tracking the person, which is precisely what rotating crews break in badge-only systems.
Will it integrate with our existing access control system?
Yes. Rock X presents as a standard reader over Wiegand or OSDP to Genetec, LenelS2, Software House C•CURE, and Genea. Panels, gate hardware, and alarm logic stay in place, badge fallback remains for anyone not enrolled, and sites convert one at a time.
See it at your door.
A 30-minute working session with an access control engineer — bring your doors, your ACS, and your questions.