Global technology company
Replaced legacy biometrics with face-plus-badge authentication across all of its data centers, streamlining enrollment and standardizing compliance globally.
Enterprise & Data Centers
Data Center Access Control Built for Zero Trust
A physical security layer as strong as your firewall — facial authentication with tailgating detection at every rack, cage, and perimeter door.
Opt-in enrollment · Badge fallback stays · Works with Genetec, LenelS2, C•CURE, and Genea
The Problem
Where badge-only access breaks down.
Tailgating at the mantrap
One held door undoes every control behind it. Auditors and customers both ask the same question: can you prove only authorized people reached the data hall?
Badges prove possession, not identity
A shared, cloned, or stolen credential looks identical to a legitimate one in your access logs. Zero trust means verifying the person, not the plastic.
Legacy biometrics that don't scale
Fingerprint and iris stations mean queues, hygiene complaints, re-enrollment drives, and a separate silo to administer at every site.
Compliance evidence on demand
SOC 2 and customer audits want per-person entry records for every controlled space — assembled in minutes, not stitched together from camera footage.
Guard cost at the perimeter
Staffing every entrance around the clock is the most expensive control you run — and still depends on a human catching a tailgater on a screen.
Contractor and visitor churn
Remote-hands technicians, vendors, and customer escorts turn over constantly. Credential provisioning lags reality in both directions — access left active, access not ready.
The Solution
Rock X and the Alcatraz Platform, mapped to your doors.
Facial authentication at the edge, tailgating detection, and enrollment with recorded consent — delivered through the access control system you already run.
Face + badge multi-factor at critical doors
Rock X adds a second, unphishable factor at the mantrap and data hall: the badge says who the credential belongs to, the face proves the right person is holding it.
AI-driven tailgating detection
The reader keeps watching after the unlock. If more people pass than authenticated, your access control system receives the event in real time — with intelligence, not just an alarm.
Perimeter-rated hardware
Rock X is built for the fence line and the loading dock: IP66 and IK08 rated, operational from -40°F to 150°F and 0–120,000 lux.
Drops into your ACS
Presents as a standard reader over Wiegand or OSDP to Genetec, LenelS2, Software House C•CURE, and Genea. Panels, policies, and badge fallback stay exactly where they are.
The Alcatraz Platform, cloud or on-prem
Enrollment, consent records, device orchestration, and audit reporting across every site — deployable in the cloud or entirely on-premises for air-gapped estates.
In Production
Already running at doors like yours.
5M+ employees protected and a 95% customer satisfaction rating, as of the April 2026 Series B announcement.
Top data center provider
Modernized access across multiple facilities with touchless facial authentication, meeting GDPR obligations while integrating with a complex existing access control backend.
Leading AI research company
Standardized on Alcatraz for new data center builds — single- and multi-factor authentication at every door, including outdoor perimeter deployments.
Compliance
SOC 2
GDPR
BIPA
CCPA
How It Works
From badge read to face-first in three steps.
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01
Enroll
People opt in from a phone or laptop in about a minute. Consent is recorded, auditable, and revocable in the Alcatraz Platform.
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02
Authenticate
A 3D, liveness-checked facial authentication happens at the edge — on the device — in under a second. Nothing to find, share, or clone.
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03
Integrate
Rock X presents to your access control system as a standard reader over Wiegand or OSDP. Panels, policies, and badge fallback stay put.
FAQ
The questions your review will ask.
How does facial authentication improve data center access control?
It verifies the person, not the credential: a 3D, liveness-checked facial authentication at the door confirms the enrolled individual in under a second, on the device itself. Combined with badge for multi-factor, it closes the shared-and-cloned-credential gap that badge-only access control leaves open at mantraps, cages, and data halls.
Does it detect tailgating into the data hall?
Yes. The reader keeps observing after each unlock; if more people pass through than authenticated, it raises a tailgating event to your access control system in real time. That turns your most common physical-audit finding into a logged, alertable exception instead of a camera-review exercise.
Will it work with our existing access control system?
Yes. Rock X presents itself as a standard reader over Wiegand or OSDP, so Genetec, LenelS2, Software House C•CURE, and Genea see a familiar credential read. Panels, door hardware, schedules, and badge fallback all stay in place — no rip-and-replace.
Can it run outdoors at the perimeter?
Yes. Rock X is rated IP66 for weather and IK08 for impact, and operates from -40°F to 150°F in lighting from darkness to 120,000 lux — direct sunlight included. It is designed for fence lines, loading docks, and unsheltered entrances, not just lobby conditions.
What happens to employees' biometric data?
Enrollment is opt-in and converts a 3D scan into an encrypted, non-reconstitutable template. Authentication happens at the edge, on the device — no photos, names, or videos are stored on it. Data is protected with AES-256 at rest and TLS 1.2/1.3 in transit, and consent is revocable at any time.
Can the platform run fully on-premises?
Yes. The Alcatraz Platform deploys in the cloud or entirely on-premises, which matters for air-gapped estates and providers whose customer contracts restrict where enrollment and audit data may live. Device management, consent records, and reporting work the same way in both models.
See it at your door.
A 30-minute working session with an access control engineer — bring your doors, your ACS, and your questions.